Plumbing/HVAC in Inland Empire, CA
Frequently Asked Questions
We remain true to the same principles on which our company was founded: providing superior service to our clients, putting safety first, creating opportunities for our people!
Frequently Asked Plumbing/Air Conditioning Questions
What is RAM Plumbing Heating & Air Conditioning’s specialization?
RAM Plumbing Heating & Air Conditioning specializes in total plumbing solutions. We learn as much as we can about your plumbing issue, so that we can recommend and follow through with the best solution. Our specialty is 24/7 residential and commercial plumbing and heating service. Our clients include contractors, commercial & residential property managers, HOA’s, home owners, restaurants office buildings, dog kennels, hair salons, warehouses, school districts, city works, department chains.
How long will it take to fix my problem?
Each plumbing issue is different. While we are not able to give you an exact time without seeing your plumbing challenge, we are able to save you time and money in the process due to years of plumbing experience. We are able to identify and quickly fix issues and, most importantly, prevent them from happening again.
What if I have a plumbing problem after 5 pm?
Our technicians are ready and able to offer you technical assistance 24 hours a day, 7 days a week.
What does a licensed master plumber mean?
Being a licensed plumber means peace of mind. RAM Plumbing Heating & Air Conditioning has all the certificates and licenses needed to perform all aspects of plumbing & heating projects.
Do you offer service accounts?
Yes. We offer service accounts which may include plumbing system maintenance, sump pump cleaning, emergency clogs and leaks solutions. We ensure that your drains and pipes are conditioned and running to keep you focused on managing your business. We offer a variety of services to meet and exceed your project or on-going need. An account with us ensures you get priority from RAM Plumbing Heating & Air Conditioning, and you will always have the technical assistance when you need it.
What should I do if I have a big leak?
For most people, the gut reaction when faced with a major leak is to panic. A better thing to do is learn where your water main shutoff valve is (preferably before the leak!) and shut off the water at the source. If you can’t find the water main shutoff valve, you can also shut the water off at the meter. The leak should stop immediately – then call RAM Plumbing Heating & Air Conditioning for emergency pipe repair!
Why are my pipes so loud?
If your pipes are rattling or making other loud noises, it usually means they aren’t properly secured. If your pipes are loose, there could be spots where they rub or vibrate against things like floor joints and make loud noises every time water flows through them. If your pipes are becoming unbearably loud, you can try to find them and add a piece of foam between the pipe and the board to insulate the noise. If this doesn’t work, or if you can’t access the pipes, call RAM Plumbing Heating & Air Conditioning!
Why does my hot water smell like rotten eggs?
Foul smelling water won’t actually make you sick – it is harmless and usually caused by hydrogen sulfide. Basically, sulfur and bacteria are present in just about all the water that enters your home. The odor is created when the magnesium anode rod in your water heater tank reacts with the sulfur and bacteria in the water, creating hydrogen that then forms hydrogen sulfide. There are many ways to take care of this, from replacing the magnesium anode rod to purifying the water in your water heater.
What’s this black stuff in my water?
The most common things that form black chunks in the water are minerals such as iron and magnesium, algae, pipe degradation, and resin beads from water softeners. If you have excessive iron and magnesium in your water, all you need to do is install a water filtration system to reduce the mineral count. Resin beads are commonly caused by water softeners, which can degrade over time and leak into your water supply. These resin beads are harmless, but admittedly, no one wants to drink them. Call RAM Plumbing Heating & Air Conditioning for water filtration to eliminate any black particles in your water!